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Policies on Shipping & Returns

Please do not worry when your order is shipped from "Gilsson Technologies," all of our orders are filled through a special arrangement with the manufacturer. Our close partnership allows us to keep our prices as low as possible, please ship returns to NavSphere.

Any and all problems relating to the order must be reported to NavSphere within three days of receipt.

Returns are not permissible except the following conditions: proven defective product, warranty return and order/shipping error. Returns for other than the reasons listed above are subject to a case by case review. If product is not defective, customer is responsible for outbound shipping costs.

An approved return may be subject to a minimum of 20% restocking charge as well as any irreversible charges incurred. All returns must be in original packaging, in new condition with the packing slip, all warranty cards, manuals and accessories.

International customers are responsible for both inbound and outbound freight charges, customs and duties on returns. All returns must include a RMA # on the packaging and shipped freight pre-paid. Opened Software, Videos, Manuals, OEM Manufactured items and Specially Ordered items are NON-REFUNDABLE.

Product Warranty

NavSphere honors the manufacturer's original warranty for the products found on our site. Please refer to the links below for warranty details:

Gilsson's warranty policy
Garmin's warranty policy

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